- First, you need to register in ApiX-Drive
- Choose what data to transfer from Chatwoot to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from Chatwoot to Freshdesk
Integration Chatwoot + Freshdesk
Create integration of Chatwoot and Freshdesk yourself, without programmers
Other available integrations
Chatwoot (154 available connectors)
Freshdesk (245 available connectors)
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Automation capabilities of
Chatwoot and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Chatwoot to Freshdesk.
Transmit data at specified intervals from Chatwoot to Freshdesk.
Data source: Chatwoot, available actions:
- Get DATA
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of Chatwoot and Freshdesk
How is integration of Chatwoot and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Chatwoot with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Chatwoot and Freshdesk
Information about Chatwoot
Chatwoot is a communication platform that allows businesses to interact with customers through a single dashboard. Supported communication channels include Twitter, Facebook, WhatsApp, Instagram, Line, online chat and a number of others. The service helps entrepreneurs and marketers not only communicate with the audience, but also automate this process using chatbots. Chatwoot provides rules for automatically completing repetitive tasks, ready-made answers to frequently asked questions, pre-installed online chat, and collaboration tools. Here, you can also automate the process of creating reports. More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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