08.11.2023
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How to Leverage Social Media to Boost Website Traffic and Conversions

Harry Flynn
Digital Marketing Team Leader at Twicsy
Reading time: ~6 min

You can use social platforms to drive traffic to your website, where you may be able to capture leads and even make sales. In fact, studies show that more than 80% of social media users click through to a website from social media. Social media is great for brand exposure, too. Around 55% of consumers learn about new brands on social media. This then increases the chances of them going to the brand site to learn more about the company and, eventually, convert. This article discuss how you can leverage social media to boost website traffic and conversions. Whether a beginner or an expert, these strategies will help take your social media marketing to the next level.

Content:
1. Choose the Right Platforms
2. Create High-Quality Content
3. Engage with Your Audience
4. Post at Optimal Times
5. In Closing
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Choose the Right Platforms

The first step to ensuring a successful social media marketing strategy involves identifying the right platforms. Here’s the thing. There are lots of social networks out there. Trying to maintain an active presence on all doesn't make sense. The best approach is to pick a few networks where your target audience hangs out. When you reach the right people on social media, you increase the chances of them going to your site and taking your desired action.

For example, if you sell art prints or photography, Instagram and Pinterest are excellent platforms to showcase your work. These platforms mainly focus on visual content so their users are likely interested in visual content, too. Then you just have to focus on increasing your reach by getting more Instagram followers and building your Pinterest audience for the best results. 

You’ll need to do some customer research to identify the right networks. Every social media platform has distinct characteristics and attracts different demographics. For example, Facebook has gained significant traction among elderly individuals. On the other hand, TikTok, a relatively newer player in the social media landscape, has garnered immense popularity among a younger demographic. 

Facebook and TikTok statistics


Meanwhile, if you're targeting enterprise B2B customers, you will likely find more success with LinkedIn and Twitter. Furthermore, you should research the platforms your competition uses. See how much engagement they’re getting. This can give you a good idea of the platforms likely to work best for your brand. 

Create High-Quality Content

According to the Content Marketing Institute, 92% of content marketers publish their work on social media. It's no wonder, given that producing high-quality content on social media may position your company as a thought leader in your field. This increases trust and credibility. It can also inspire your audience to go to your website and further engage with your brand. Eventually, they can convert into paying customers.

So, what constitutes high-quality content? High-quality content is engaging, educational, and entertaining. You can start by visualizing your target audience, their needs, and interests. This will give you an idea of the different types of content you need to produce. For example, you can create how-to videos if you notice your audience struggles with certain aspects of your product. Let’s say you sell skincare products. You could create videos showing how they can use the product for the best results.

Entertaining memes, quizzes, and humor can catch your audience’s attention, too. Furthermore, you may want to sync relevant content with events, such as seasonal events, industry trends, or special days. For example, you can create themed content for Black Friday and the New Year. Choosing the right content format is just as essential. The format you’ll use will depend on the platform where it will be published. As mentioned above, visual content performs best on Instagram, TikTok, and Facebook. Twitter (X) also seems to be favoring video content lately.

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Put simply, adjust your content to fit the right format for the platform where it will be published. But you don’t have to create content for each platform. You can just repurpose your existing website content. You already spend lots of resources to write and optimize your content for the blog. Why not get a narrator to turn some of these pieces into YouTube videos, IG Reels, or TikTok videos? Then just include a link in your post so your audience can access the original website content.

Lastly, remember to include calls-to-action in your posts that direct visitors to conversion landing pages, such as “Sign Up” or “Learn More”. Quality content combined with strategic CTAs is a proven tactic for driving relevant traffic and sales through social platforms.

Engage with Your Audience

Engaging with your audience on social media ensures your brand remains visible and recognized by a wider audience. When customers feel connected to a brand, they are more likely to be active with and share its content. This can result in more website visits and ultimately lead to increased conversions.

But what exactly should you do to engage your potential customers? Here are some of our favorite tips:

  • Respond to comments and messages promptly: When potential buyers comment on your social media posts or send you direct messages, respond in a timely manner. This shows you value their input and are willing to provide assistance. This also makes customers feel heard, which increases their loyalty to your brand.
  • Promote user-generated content: Run social media contests to motivate users to produce UGC, which is great for engagement. Think experiences, reviews, or creative content related to your brand. You can share the content created by your audience on your official social media page and even your website. This will also encourage more people to produce UGC.
  • Foster a sense of community: Encourage discussions, facilitate peer-to-peer interactions, and create a space where active users can connect with like-minded individuals. To foster this community spirit, consider hosting live chats, Q&A sessions, or virtual events.

You can also create social media groups for your audience. This sense of community keeps users engaged and encourages them to share content and refer others. Overall, engaging with your audience on social media builds a strong brand identity and fosters a loyal customer base.

Post at Optimal Times

Post at optimal times


Posting at optimal times ensures your social media content gets maximum visibility. Basically, you’re supposed to identify when your target market is most active on social media. You should then schedule your posts to go live during that time. This way, you increase your chances of reaching your audience, who may then also go to your site and convert.

Optimal posting times may vary depending on your audience’s location, age, interests, and behavior. For example, if you’re targeting B2B customers, you may want to post on LinkedIn on weekdays, specifically Tuesdays and Wednesdays, from 10 a.m. to noon, when they are most likely to check their feeds. Meanwhile, if you’re trying to reach an audience on Pinterest, post on Wednesdays, from 1 to 3 p.m.

Of course, these are not hard-and-fast rules but are suggestions based on average data. The best way to find the best times to post on social media is to experiment and analyze your performance metrics. For example, use Instagram Insights to decode your content's performance. Pinpoint the specific times when your social media followers seem most active and receptive. Once you know your audience’s activity patterns, post at various times throughout the day and closely monitor the engagement rates. This experimentation will provide insights into the best times to share your content.

In Closing

Social media networks are worth your time as a business owner for multiple reasons. These social channels help you build an engaged audience and can help you drive qualified traffic to your website. But don't forget that it takes time and dedication to do it right. If you keep the points discussed above in mind, you’ll have a greater chance of increasing website traffic using social media. 

Once again, choose the right platforms, share high-quality content, engage with your audience, and post at optimal times using your social media accounts. In the end, developing a strong presence across multiple social media channels will raise brand awareness and recognition, increasing website conversions.

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