Integration UseResponse + Platformly

UseResponse is a platform that provides a set of tools for organizing customer or employee feedback. In her arsenal there are several modules for collecting feedback: through a widget on the site, a mobile application, or integration with Jira, Slack, Salesforce and other platforms through the Restful API. UseResponse allows you to create a public or private forum for feedback; a separate tool is the Help Desk support module with multi-channel support and auto-distribution of requests. In addition, the service interface has a knowledge base with the function of creating online documentation and a support chat available through instant messengers. More

Platformly is a marketing automation platform designed to simplify data collection, customer identification, and retention for online businesses. It enables the delivery of personalized content through appropriate channels at optimal times, improving campaign efficiency. The platform facilitates the creation of hyper-targeted marketing campaigns and bespoke offers based on actual customer data, helping maintain customer relationships before and after purchases. By combining marketing and sales functions into a single system, it supports better decision-making and the scaling of sales opportunities. Platformly tracks the entire customer journey from first contact to final conversion, aiming to enhance user interaction and increase sales. More