Integration UseResponse + Monday.com

UseResponse is a platform that provides a set of tools for organizing customer or employee feedback. In her arsenal there are several modules for collecting feedback: through a widget on the site, a mobile application, or integration with Jira, Slack, Salesforce and other platforms through the Restful API. UseResponse allows you to create a public or private forum for feedback; a separate tool is the Help Desk support module with multi-channel support and auto-distribution of requests. In addition, the service interface has a knowledge base with the function of creating online documentation and a support chat available through instant messengers. More

CRM-system Monday.com (Work OS) includes more than 200 ready-made templates for various tasks, projects and specializations, as well as visual supertables (more than 30 types of columns). There are a number of tools for managing marketing and creative, sales, deals, orders, and other customer relationships. The system allows you to manage projects, HR management (recruitment and adaptation of personnel), operational activities, display data through Gantt charts, forms, tables, calendars, timeline, kanban boards, etc. There are options for automating routine tasks, more than 40 integrations, online support, cloud file storage and other features. More