Integration Intercom + Platformly

Intercom service specializes in organizing company communication with clients and automating marketing activities and the sales process. The platform has been operating on the market since 2011. Its tools include its own online chat, customizable chat bots, the ability to automatically send messages to customers on a website or in a mobile application, including creating a message chain, options for personalizing messages using customer information, a system for redistributing leads between managers, a flexible system reports and much more. More

Platformly is a marketing automation platform designed to simplify data collection, customer identification, and retention for online businesses. It enables the delivery of personalized content through appropriate channels at optimal times, improving campaign efficiency. The platform facilitates the creation of hyper-targeted marketing campaigns and bespoke offers based on actual customer data, helping maintain customer relationships before and after purchases. By combining marketing and sales functions into a single system, it supports better decision-making and the scaling of sales opportunities. Platformly tracks the entire customer journey from first contact to final conversion, aiming to enhance user interaction and increase sales. More