Integration Jira Service Desk

Powerful helpdesk software from Australian-based Atlassian, which has created many exciting and popular teamwork-related products. This software allows you to improve the quality of service, make the work of support staff more productive. It is one of the most popular products of the company and the most popular among such solutions on the market. Jira Service Desk allows you to take into account a variety of nuances, which ultimately leads to better team coherence and an improved customer experience. There is the possibility of collaboration, prioritization, automation of many processes, setting up the notification system and other useful tools. Naturally, there is also everything you need to compile detailed reports. The advantages of JIRA Service Desk include such system features as a variety of settings, easy scalability to the needs of the company, simplicity of the interface, reduced support costs, including by increasing its efficiency, as well as the ability to coordinate with the development team. As is the case with other Atlassian products, it is possible to deploy the product on the company's own servers or use the cloud version. In the latter case, users can choose from several tariff plans, including the free one, but with a number of restrictions.