Integration CLOFF

CLOFF is a business CRM system that includes a number of virtual office tools. It offers extensive functionality for both executives and ordinary employees of the company when they work in the office or remotely. One of the main functions of the system is a multichannel SIP telephony module with a wide range of capabilities for processing incoming and outgoing calls, as well as for managing and monitoring employees. Internet telephony CLOFF provides flexible call routing settings, makes it possible to connect additional numbers and activate IVR-menu. There is also a filtering of numbers by region and other parameters (presence of caller ID, etc.). The system allows you to create priority and "black" lists of subscribers, activate auto-dialing with switching to the operator. Users can work with the CRM system directly in the Internet browser without installing additional software, as well as use scripts of conversations with clients and the prompter mode. Separately, it is worth noting the function of importing and exporting databases in Excel format or through the API. The CLOFF service is capable of automatically calling up to 4,000,000 subscribers per day using various calling strategies and maintaining detailed statistics. It supports call tracking and offers a number of other internet marketing tools: call from site widget, online chat and web forms. With its help, you can create and control the execution of tasks, conduct a corporate chat and a multifunctional calendar. The CLOFF CRM system is available not only through the web interface, but also through a mobile application with full functionality for a virtual office.