Integration Aircall by API

Aircall cloud service provides online telephony services for business, with which you can use virtual numbers with codes of different countries, regions and localities - more than 100 countries of the world. Platform services are suitable for companies of different sizes, up to 500 employees. The service is offered as a PC program and a mobile application; it does not require special software or hardware. Aircall can be used for different areas and business units, including customer support (call center), development departments, sales, marketing, etc. It is possible to activate automatic call forwarding, directing all customers from a certain country/region or number/group of numbers to a specific department or to specific employees. An important feature of Aircall is the presence of a single database of contacts in which you can track the entire history of calls. Separately, it is possible to integrate the service with a number of popular CRM systems, including Slack, Salesforce, Zendesk and others. The conference call feature helps you connect up to 5 users to a conversation. In addition, the Aircall functionality allows you to set up a schedule for receiving calls (for example, receive calls only during business hours), set extension numbers, manage voicemail, set up IVR, etc. You can add subscribers to the black list, as well as track analytics and reporting. Two tariff plans are offered: standard and professional.