Integration IntraService by API

IntraService is a service for organizing the work of Service Desk services. The system is presented both in a boxed and in a cloud version. For users of the web version, a free tariff is provided, the number of performers for which is limited to three, and the disk space is 1 GB. The main tool of the system is the ability to work with applications received through the website or by email. Managers can work with cards and order lists, perform group actions on them, sort, filter, customize order fields, etc. You can attach files to the application, assign executors for it, set priority and status, and much more. Applications can be created in the system on an automated basis after receiving a letter or message through a form on the site, which can also be created using IntraService. The service also provides tools for creating a database, including a system for answering popular questions, a catalog of internal company documents, or a list of quick response templates that managers can use when working with clients, etc. The service tools also include the ability to route requests, set up a system of services, receive a system of reports on the efficiency of working with requests, an asset accounting option, as well as tools for integrating with external services. Users can also use the IntraService tools in the mobile version of the service, which allows you to create tickets, view them, perform some actions, such as adding comments and changing status, and a notification system is also provided.