Leveraging social media to grow engagement with your customers

Brand identity is crucial for every business. One of the most important ways in this current age to establish your brand is to focus and build on its online recognition.

Social media engagement is a great way to reach your customers. It has become part of the main customer service strategies of small and large companies to drive sales and customer retention. However, social moderation is too time-consuming for most companies. Especially since social conversations can take place at any time.

So how do you drive effective customer engagement on social media without hiring additional staff or implementing impersonal technology? 

In this webinar, Aneto Okonkwo, Co-Founder & CEO of Chatdesk, will talk about the next generation of customer support and offer practical, easy-to-implement social media growth strategies.

You’ll hear from our guests about:

Intercom’s Cx for Growth webinar series is designed for startups covering topics for CX and growth. Casual interview style to hear guests’ insights and ask your questions. Grab your coffee and join us!

Registration via link: https://www.intercom.com/webinars/chatdesk-webinar