Integration Oracle Siebel CRM by API

Oracle Siebel CRM is an enterprise-class CRM system that provides high performance and flexible scaling for companies from different industries. The platform provides opportunities for flexible interaction between different departments and divisions, including sales, marketing, finance, support, and more. It has extensive potential for customization and integration, as well as an open architecture to personalize user workflows. Oracle Siebel CRM is suitable for use both in the cloud and on-premise. One of its key modules is devoted to sales, it contains account and territory management tools. With it, managers can quickly add new contacts to the database, prioritize transactions and other actions, and interact with other sellers. Among other tools of the sales module as part of Oracle Siebel CRM, it is worth noting a set of practices for teaching sales methodology, functionality for sales forecasting, developing commercial offers, managing orders, etc. Another important platform module is devoted to marketing, it allows you to plan, create and manage personalized marketing campaigns, as well as control their budget and results. In addition, Oracle Siebel CRM provides solutions for email marketing, event marketing, building and managing a network of distributors. A built-in customer support module, a contact center and functionality for optimizing warranty service processes are also available here. The system also offers options for managing products and catalogs, creating customer portals, managing user experience, a set of web tools, etc.