Integration Smartcalls by API

Smartcalls is a call automation service, both incoming and outgoing. Smartcalls uses artificial intelligence technology, which is used to synthesize and recognize speech, as well as to determine whether communication is taking place with the subscriber's voice mail. The service allows you to set up automatic processing of incoming calls, as well as to establish an effective process of calling customers using thousands of telephone lines simultaneously. The main tool of the system is a visual editor, with which the user can easily build a call processing path and thus create his own script or several scripts for the call. Ready-made templates are available to users, and you can also build your own scripts. Including such items as receiving a call, possible questions, receiving and recognizing answers, offering information at the right time, etc. are used. It is also possible to set up sending a message by email or SMS before or immediately after the call. Users can analyze the statistical information collected by the service in the context of each individual call. It is also possible to subsequently listen to conversations. And thanks to the available integration with the user's website and CRM systems, Smartcalls can immediately receive and process all incoming calls.