Integration Avochato

Avochato is an online platform that provides multi-channel communication tools between a business and its customers. Designed for support services, sales and marketing departments, and operations management. The service provides a combined product, consisting of a module for processing text messages and a module for online telephony. The Avochato communication platform interface includes sections such as Inbox and All Messages, Broadcasts, Campaigns, Calls, Contacts, Analytics, Logs etc. In addition, there are options for inviting new users (Invite Users), managing integrations (Integrations), settings (Settings), billing (Billing) and support (Support). Avochato allows businesses to communicate with users through online chat for the site and a built-in cloud telephony platform. Other features of the system include shared mailboxes (Shared Inbox), an automatic tagging system for easy customer search and segmentation. It is also worth noting the automatic answers to frequently asked questions, as well as automatically sent polls with the option to save the answers in the client's card. Avochato supports a number of integrations with popular services, for example, it allows you to send and receive messages directly through the channel in the corporate messenger Slack, write or call customers directly from your Salesforce account and automatically record all communication. It also helps you manage and track customer interactions in Microsoft Teams.