Asterisk API

Asetrisk is a communication platform for organizing IP-telephony. The service has an open source code, which allows you to significantly expand the capabilities of the PBX. The computer telephony system from Digium was developed by Mark Spencer and is widely used all over the world. The platform is supported by various operating systems: Linux, OpenBSD, FreeBSD, Solaris, etc. The project got its name from the name of the symbol "*".

Today, without IP-telephony, it is impossible to work with call-centers and large companies, especially with a network of branches. It is actively used by progressive business owners who seek to implement high-tech solutions in the work of their company, as they significantly optimize business processes, provide cost savings and stable operation of the PBX, unlike analog telephony.

Asterisk allows you to:
- set up the order of calls, assign additional employees; - upload call records and call history to CRM; - the possibility of interactive call processing; - receiving notifications about a free manager; - call pickup.

Long-familiar options have also been implemented: call hold, conference, call forwarding, etc.

The developers of Asterisk IP telephony provided their users with the opportunity to expand the functionality of the system through integration via API with other services and applications. On this page, you can study the information and the necessary documentation in detail: http://asterisk.ru/knowledgebase/Asterisk+manager+API.

To set up Asterisk IP telephony via API, you can hire an IT specialist. But the development will take some time and budget. In the future, new adjustments may be needed, and these are additional costs for the services of a programmer.

To avoid this, you can use the ApiX-Drive online connector. Now it's easy to integrate Asterisk IP telephony with CRM, you don't need programming knowledge and skills. You will not spend more than 5 minutes on integration. The interface of the online connector is intuitive. Additionally, you can read the step-by-step instructions posted on the blog. Even if something does not work out, ApiX-Drive specialists will help you. To verify the quality of the service, you can test it for free.