- After we carry out the integration with Talkdesk, you will need to register in ApiX-Drive to start using the connector
- Next, select the service in the web interface you need to integrate with Talkdesk (currently 294 available connectors)
- Choose what data to transfer from one system to another
- Turn on auto-update
- Now the data will be automatically transferred from one system to another.
Integration Talkdesk by API
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What features are you interested in? This will make the integration more useful to you.
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How to integrate Talkdesk and other systems
with ApiX Drive
to integrate Talkdesk with other systems.
Automation capabilities Talkdesk
with other systems
The Talkdesk will exchange data with other systems according to the specified interval.
- Information will be available after system startup
F.A.Q. on integration with Talkdesk
How is the integration of Talkdesk carried out?
How long does the integration take?
How much does it cost to integrate Talkdesk with other systems?
How many integrations are available for Talkdesk?
Talkdesk is a cloud based call center. It will help your businesses improve customer experience and reduce customer support costs. The system uses IVR, ACD and AI-based routing. Callers are automatically transferred to the most qualified agent based on customizable data. Talkdesk displays the caller's name, image, contact information, purchase history in real time in the agent's browser to personalize their conversations. The system automatically creates a new profile whenever a new contact calls. When you miss a call, Talkdesk will send you an email with the full transcript, call details, and voicemail recording. Office staff make data-driven decisions by monitoring and recording calls, as well as online and historical reports. Talkdesk has many contact center features such as voice, outbound dialing, analytics, routing, and reporting. Talkdesk is a popular medium to large contact center platform, also available as a web application. It is an excellent call center management system that is easy to set up and provides almost 100% availability. Talkdesk was created by Thiago Paiva and Cristina Fonseca in 2011 in Lisbon, Portugal.
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