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Integration Talkdesk by API

Once we have carried out the integration, you can link Talkdesk to one of 293 available systems in 5 minutes, without programmers.
Talkdesk integration
+293
available systems

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How to integrate Talkdesk and other systems
with ApiX Drive

after we carry out the integration, you will not need to involve programmers or integrators
for automation Talkdesk with other systems.
Select the online systems to be linked
Specify the actions between systems
Turn on auto-update
The setup will not take more than 5 minutes.

Automation capabilities Talkdesk
with other systems

Once we have carried out the integration, you will need to configure the rules by which the systems will work.
The Talkdesk will exchange data with other systems according to the specified interval.
Integration Talkdesk with other systems
Talkdesk, available actions after system startup:
  • Information will be available after system startup

F.A.Q. on integration with Talkdesk

How is the integration of Talkdesk carried out?

  • After we carry out the integration with Talkdesk, you will need to register in ApiX-Drive to start using the connector
  • Next, select the service in the web interface you need to integrate with Talkdesk (currently 293 available connectors)
  • Choose what data to transfer from one system to another
  • Turn on auto-update
  • Now the data will be automatically transferred from one system to another.

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Talkdesk with other systems?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available for Talkdesk?

After we carry out the integration with Talkdesk, integrations with other systems will be available. At the moment 293 integrations.
Information about Talkdesk

Talkdesk is a cloud based call center. It will help your businesses improve customer experience and reduce customer support costs. The system uses IVR, ACD and AI-based routing. Callers are automatically transferred to the most qualified agent based on customizable data. Talkdesk displays the caller's name, image, contact information, purchase history in real time in the agent's browser to personalize their conversations. The system automatically creates a new profile whenever a new contact calls. When you miss a call, Talkdesk will send you an email with the full transcript, call details, and voicemail recording. Office staff make data-driven decisions by monitoring and recording calls, as well as online and historical reports. Talkdesk has many contact center features such as voice, outbound dialing, analytics, routing, and reporting. Talkdesk is a popular medium to large contact center platform, also available as a web application. It is an excellent call center management system that is easy to set up and provides almost 100% availability. Talkdesk was created by Thiago Paiva and Cristina Fonseca in 2011 in Lisbon, Portugal.

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