Okdesk API

Okdesk is a multifunctional system for receiving and recording applications — Help Desk. It is used to automate most of the work processes of service centers and support services, including field service.

This cloud system can be used to establish support and interaction with legal entities in small service centers. The functionality allows you to keep records of customers, applications, concluded contracts, and store the history of cooperation. In addition, the service has: a built-in customer portal, the ability to register requests by email or from a web resource, as well as an interactive map that displays all requests.

The main advantage of Okdesk is that this platform has a very simple interface, so that the company manager does not have to train staff to work with it.

Okdesk API integration

So that you can integrate Okdesk with your systems and applications, the service has an API for developers: https://okdesk.ru/docs.

To connect Okdesk with other services and systems, you will need the services of programmers. A budget will have to be allocated for their work, and this is an additional cost, besides, the integration process may take some time, everything will depend on the qualifications of the specialist.

If you don't want to waste time and money, use the APIX-Drive online connection. Thanks to its simple and intuitive interface, you will be able to implement pf integration in 5 minutes, even without programming knowledge. If you have any difficulties, you can use the step-by-step instructions. The connector can be tested free of charge on a single connection.