Integration Alert Communications by API

Alert Communications is an online communication service designed specifically for law firms. Its main tool is a built-in call center, which provides stable processing of incoming and outgoing calls and messages 24/7/365. Additional options for this module include call forwarding, appointment scheduling, reporting and analytics options, integration with CRM and CMS, and multilingual support (English, Spanish). Another of the key areas of Alert Communications is dedicated to booking and processing applications. The built-in CRM system helps to process all incoming calls and requests through the site 24/7/365, as well as launch advertising and marketing campaigns with the ability to scale to increase ROI. In addition, the functionality of the CRM system allows you to flexibly manage outgoing calls, create web forms and send captured leads through the sales funnel. This module also has an extensive set of reporting and analytics tools to keep track of current business performance. Other features of Alert Communications include a lead tracking system, personalized email newsletters, a callback scheduler, revival of lost leads, and protection of customer personal data. Alert Communications also has a built-in online chat integrated with telephony, with extensive customization options (individual color schemes, logos, pop-ups). The service supports integrations with a range of third-party platforms, including Salesforce, SmartAdvocate, Litify, Law Ruler, Clio, Captorra, and more.