Alert Communications API

The Alert Communications communication platform was developed specifically for law firms. At the heart of its interface is a built-in call center that allows you to process incoming and outgoing calls and SMS messages 24/7. Also available here are options for scheduling meetings, call forwarding, reporting and analytics, and there is also multilingual support (English and Spanish).

Another key feature of Alert Communications is the built-in CRM system. It allows you to automate the receipt of applications and registration of applications, as well as create and manage marketing campaigns. Among other tools of the service, web forms and sales funnels are available, as well as a lead tracking system. Using the platform, you can prepare and conduct personalized email newsletters, schedule callbacks and warm up leads.

In addition, Alert Communications provides a built-in online chat with extensive customization options and integration with the telephony system. For example, in its interface, you can choose a theme and upload a company logo, set up pop-ups, etc. And the presence of an API interface ( https://www.alertcommunications.com/api-v2/ ) allows developers to remotely automate the transfer of leads from third-party systems to the service database. Data exchange is carried out through standard REST JSON objects, and JWT Bearer Token is used as an authentication tool.

The ApiX-Drive no-code service connector helps connect Alert Communications functionality to external software without the need to develop API integration. To do this, you just need to follow a simple sequence of actions in its convenient web interface, which does not require special knowledge or tools.