Integration YouScan by API

YouScan is a social media monitoring and analytics platform that has been on the market since 2009. The system allows you to track brand mentions online, including in social networks, review sites, instant messengers and other online sources. Scanning and visual materials is also available, which is aimed at finding a logo, brand name or a specific object in photographs. YouScan finds brand mentions, determines their direction and overall tone, collects statistical data about their sources, creating informative and visually-friendly reports, such as word clouds or so-called visual insights. Based on this information, the company can analyze the interaction of consumers with the brand, highlighting in more depth the reasons for both negative and positive attitudes. In this way, you can outline the range of problems that users have, as well as get information about the directions in which the brand can improve, and new ideas for developing and improving the reputation. When there is an online discussion of a specific topic related to the brand name, the system will help to track the process in real time. The service can be integrated with the company's own CRM, HelpDesk system or messenger, you can also set up notifications when the system finds important mentions online.