Integration ServiceNow by API

The ServiceNow cloud service provides a set of capabilities for managing IT infrastructure and automating business processes. It is a subscription-based SaaS platform that includes an application package, hosting and support services, and regular automatic online updates. Ideally suited for small and medium-sized businesses of various specializations, it provides tools for personnel management, project management, IT security and customer service. The ServiceNow functionality includes support for all key ITSM processes, including service quality management, monitoring of events, requests and incidents, configuration management, preparation and publication of releases. The service allows you to interact with suppliers, automate the operation of equipment and manage a portfolio of projects. In addition, ServiceNow makes it possible to control and automate a number of other important activities of the enterprise. For example, these include software development, reporting and analytics, sales and marketing, customer support, resource management, and more. The ServiceNow cloud platform is equipped with a set of useful features, including a workflow designer and a built-in CMS with the ability to change the interface design. The service is multilingual and can be scaled based on the number of modules used, the number of users, the amount of load and other parameters. Integrations with email clients, CRM platforms, databases and other software are available.