Integration Intercom

Intercom communication platform was created in 2011. Today, according to its creators, more than 30,000 clients use the services of the service. The platform provides companies with a variety of tools to communicate with customers both on-site and through mobile applications, as well as a range of options for marketing automation, sales and customer support. One of the most important tools of the service is its own online messenger Business Messenger, which will allow you to communicate with visitors and receive information from them, even when the manager is not there. Another useful tool is the creation of chat bots for communicating with clients, the behavior of which can be flexibly configured. The service automatically redistributes incoming messages between managers and allows you to conduct all communication from a single channel, even if they come from different sources. The platform also makes it possible to configure a system of pop-up messages for capturing leads, which can be sent to visitors on the site, in mobile applications, via email and in other ways. Messages can be sent in whole series, configured according to a specific scenario that takes into account the actions of the site visitor, thus you can set up a full-fledged marketing campaign. The system also provides opportunities for personalizing messages and segmenting customers.