Integration E-chat + Freshworks

Connect E-chat and Freshworks via web interface in 5 minutes, without programmers and special knowledge.
E-chat integration
Freshworks integration

Create integration of E-chat and Freshworks yourself, without programmers

Data source
Data receiver

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Automation capabilities of
E-chat and Freshworks

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from E-chat to Freshworks.
Integration of E-chat and Freshworks
Data source: E-chat, available actions:
  • Get MESSAGES
Data receiver: Freshworks, available actions:
  • Add TASK to deal
  • Add NOTE to contact
  • Add NOTE to deal
  • Update DEAL
  • Create CONTACT
  • Create DEAL

F.A.Q. on integration of E-chat and Freshworks

How is integration of E-chat and Freshworks carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from E-chat to Freshworks
  • Turn on auto-update
  • Now the data will be automatically transferred from E-chat to Freshworks

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate E-chat with Freshworks?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside E-chat and Freshworks
Information about E-chat

E-chat is a service for integrating Viber accounts with various CRM systems: Bitrix24, amoCRM or any other. It provides quick synchronization of the contact database and other data from Viber, allows you to receive and listen to voice messages, send and receive documents, images, videos and other files directly through the CRM platform interface. After integration, the entire database of Viber contacts and the history of interaction with them (correspondence, transactions) are stored directly in CRM, which helps to better protect valuable data. Also, thanks to integration via E-chat, users have access to a single corporate number, the function of creating auto-funnels and mass mailings. More

Information about Freshworks

Freshworks is a CRM platform with a range of options for managing sales, marketing, customer service, and more. There is also an IT support module, personnel management and a number of other features. The system was created in 2010 and for 2021 it is used by more than 40,000 companies from around the world. It has its own Freshdesk customer support software, Freshchat online chat module with built-in AI-based chat bots, Freshcaller cloud telephony system, as well as tools for lead generation, email marketing, landing page development, statistics and analytics of various business indicators. etc. More

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