Integration Agile CRM + E-chat

Agile CRM platform provides a wide range of tools for sales automation, marketing and customer service. With its help, you can manage contacts, projects and deals, schedule meetings and coordinate telephony (calls, scripts, voice mail). Agile CRM also helps automate marketing, including email and mobile marketing, as well as LP creation and social media integration. The customer service system as part of the platform has a helpdesk system, a module for organizing feedback, creating a knowledge base, a ticket system and a number of other methods. CRM easily integrates with Twitter, Facebook, Google Apps, LinkedIn, Twilio and other services. More

E-chat is a service for integrating Viber accounts with various CRM systems: Bitrix24, amoCRM or any other. It provides quick synchronization of the contact database and other data from Viber, allows you to receive and listen to voice messages, send and receive documents, images, videos and other files directly through the CRM platform interface. After integration, the entire database of Viber contacts and the history of interaction with them (correspondence, transactions) are stored directly in CRM, which helps to better protect valuable data. Also, thanks to integration via E-chat, users have access to a single corporate number, the function of creating auto-funnels and mass mailings. More