Integration ActiveChat + Agile CRM

The ActiveChat platform includes a service for developing AI-enabled chatbots and a specialized CRM for automating the work of a support service. Its chatbots can be used in various channels of communication with clients: in web chats, instant messengers, social networks and e-mail. They have the ability to self-learn, they can understand the goals and even the emotional state of users for a more accurate selection of cues or options for action. ActiveChat allows you to create AI chatbots without coding skills using a block builder. It is possible to integrate the service with different CRMs, as well as Google Sheets and Calendars. More

Agile CRM platform provides a wide range of tools for sales automation, marketing and customer service. With its help, you can manage contacts, projects and deals, schedule meetings and coordinate telephony (calls, scripts, voice mail). Agile CRM also helps automate marketing, including email and mobile marketing, as well as LP creation and social media integration. The customer service system as part of the platform has a helpdesk system, a module for organizing feedback, creating a knowledge base, a ticket system and a number of other methods. CRM easily integrates with Twitter, Facebook, Google Apps, LinkedIn, Twilio and other services. More