Booking API

Every hospitality business, especially one focused on the European market, is not limited to attracting customers through its own website, social networks and advertising campaigns. Hotel chains are required to place information about their hotels and hotels on such major booking services as Booking.com.

This Internet booking system began its activity in 1996, and today it is known all over the world. The site has a multi-million audience, so for the hotel business it is an excellent source of customers.

But what if you have a chain of hotels, there are a lot of rooms, and orders come from the site, from advertising campaigns, and from other sources at the same time. Keeping track of everyone at the same time, constantly updating and updating the customer base, the history of interaction with them is very difficult. The chance of missed orders and errors increases.

The integration of Booking.com with your site's CRM, social media advertising accounts and other services and systems via API will help to cope with this. Booking.com has an open api for integrations and development: https://developers.booking.com/api/index.html

This allows you to combine the work of all applications in one interface, configure their interaction so that:
- all requests, including those from Booking.com, went to CRM;
- in CRM it was possible to maintain a database of customers, their cards, store a history of interaction with them, orders, records of calls and messages;
- from CRM to do mailing, calling customers, etc.

How to integrate Booking.com with CRM and other systems?

This task can be performed by IT specialists: programmers or developers. If you have a staff member, great. But if he is busy with other tasks, you can turn to third-party freelance or outsourcing developers. In this case, it is important to choose a competent specialist who can implement complex and multifaceted integrations, but the services of such an employee will be expensive.

What to do if development is needed very urgently and inexpensively? Use the ApiX-Drive online connector. It allows you to combine the capabilities of different services and applications in 5 minutes without programming knowledge. The service has different tariff plans, all of which are available to most types of businesses, and a free test drive is also provided: the ability to check the operation of the service for free by creating one connection.