5CRM API

5CRM is a system for managing customer relationships and automating business processes in a company. It allows you to optimize many routine tasks in the work of any store and increase the number of sales, as well as free up time for employees.

5CRM knows how to manage sales, it visually displays information about the status of the transaction, the reason for refusal to the client, the time during which the order is processed, the number of repeat sales and allows you to generate reports on more than 30 indicators. IP telephony is already integrated into the system, so you can call the customer base directly from the 5CRM interface. The system allows you to track the KPI of employees in order to evaluate the performance of each of them: how many tasks he completed, how many calls he made, made appointments, etc. But the main task of this function is to find out how managers serve clients.

Integrated telephony allows you to store and record all calls. But if you want to use another system or you need to additionally integrate SMS and email services into CRM, for some reason you are not satisfied with those that were originally preinstalled in the system - you can connect CRM with other applications via API. This interface is open with 5CRM, so developers can set up various integrations on their own. Detailed documentation for integrators is provided: https://help.5crm.ru/api-dlya-integrators/

How to integrate 5CRM with other services and systems?

If you don’t have your own IT specialist on staff, and in order to attract a third-party there is no opportunity or desire to allocate a budget and spend time on development, there are a lot of clients and orders, you need to process them now - use a simpler solution, the ApiX- online connector drive.

It will help to connect the work of 5CRM via API with any other application or system without programming knowledge in 5 minutes. Therefore, any of your employees can cope with this task. ApiX-Drive has a very simple and intuitive interface. It has developed a step-by-step algorithm that will help you set up the integration very quickly and easily. And if any difficulties arise, you can use step-by-step instructions or videos, and the employees themselves will be happy to prompt and help you cope with any situation.