Integration UseResponse + KeyCRM

UseResponse is a platform that provides a set of tools for organizing customer or employee feedback. In her arsenal there are several modules for collecting feedback: through a widget on the site, a mobile application, or integration with Jira, Slack, Salesforce and other platforms through the Restful API. UseResponse allows you to create a public or private forum for feedback; a separate tool is the Help Desk support module with multi-channel support and auto-distribution of requests. In addition, the service interface has a knowledge base with the function of creating online documentation and a support chat available through instant messengers. More

KeyCRM is a business platform that provides a single interface for collecting and processing leads and orders from different sources: websites, marketplaces, social networks, instant messengers, etc. Also, in its interface, it is convenient to communicate with customers through different accounts of Instagram, Viber, Telegram, Facebook, Email or other channels. The presence of an e-commerce module in the KeyCRM interface allows you to perform numerous operations with goods, marketplaces, warehouses, etc. It is possible to integrate an account with delivery services and payment systems. There is also an extended set of analytics options for a number of parameters: products, stores, sales, manager efficiency, etc. More