Integration keyCRM + Vapi

KeyCRM is a business platform that provides a single interface for collecting and processing leads and orders from different sources: websites, marketplaces, social networks, instant messengers, etc. Also, in its interface, it is convenient to communicate with customers through different accounts of Instagram, Viber, Telegram, Facebook, Email or other channels. The presence of an e-commerce module in the KeyCRM interface allows you to perform numerous operations with goods, marketplaces, warehouses, etc. It is possible to integrate an account with delivery services and payment systems. There is also an extended set of analytics options for a number of parameters: products, stores, sales, manager efficiency, etc. More

Businesses can use voice and text agents to handle recurring customer conversations without building the communication infrastructure from scratch. Vapi combines tools for phone calls, chat, assistant configuration and connections with external applications or data sources. This makes it possible to include conversational agents in support, sales, booking and qualification processes, while keeping the interaction connected with the systems a team already uses. The platform also provides options for monitoring activity and improving how assistants behave in real conversations. More