Integration FreshSales CRM by API

CRM-system FreshSales CRM is designed to automate the sales process. The service has been developed by Freshworks since 2016. FreshSales CRM provides users with a set of lead management tools. The service allows you to collect leads from the site, while evaluating the behavior of visitors and ranking leads based on key indicators. The system collects all information about the client and allows you to take into account the entire history of interaction, his social profiles, etc. when communicating with him. When creating a lead, the system will fill in the client profile automatically and transfer the information to the responsible person. The system allows you to visually evaluate the sales funnel, while it is possible to filter and sort deals, as well as manage the funnel by dragging and dropping deals. You can track the execution of transactions in real time, and actions with them are also available, for example, sending a letter to a client, without the need to enter the transaction itself. Users have access to a reporting system both for sales and leads, and for the work of each employee. FreshSales CRM provides opportunities for connecting telephony with automatic recording of all conversations and saving their full history, as well as advanced options for working with e-mail, including the ability to create personalized mailing lists. The service offers a range of ready-made integrations, including with tools from the Freshworks ecosystem, as well as with other business services.