Integration 8x8

8x8 is an American online communication platform developed in 2003. She provides a set of tools for communication and interaction of her clients, including text messaging, video conferencing, voice phone calls. It also has collaboration functionality and a built-in contact center. The online telephony module as part of the 8x8 platform supports unlimited calls, SMS and fax. Also available here are visual voicemail services, call recording, answering machine, multi-line waiting queue, the ability to connect a local number, etc. The module also includes functions such as caller ID, blacklist, call forwarding, as well as statistics and reporting options for incoming and outgoing calls. Another popular 8x8 tool is video conferencing, which allows video conferencing with high image and sound quality using desktop and mobile devices for up to 100 participants. There is support for mobile browsers, a virtual background, end-to-end encryption, moderation options, and much more. Other options of the 8x8 platform include a built-in team chat, functionality for SMS / MMS messaging, extensive analytics capabilities and a programmable API. There are 35 integrations available to users with such well-known services as Microsoft Teams, Salesforce, Google Workspace, 1CRM, Copper, Microsoft Dynamics, Hubspot, Freshdesk, Pipedrive and many others. They can also benefit from help desk assistance, professional services and training programs.