Integration Reply.io

Reply is a platform for automating email communication between a company's sales department and customers. According to the system itself, more than 2,500 companies are its clients. The service offers users tools for managing contacts, setting up email campaigns with flexible scheduling, collecting statistics, organizing teamwork, and much more. Among the functions of the platform are options to search for email addresses of LinkedIn users, with the possibility of subsequent sending them messages, emails or making calls. With the help of a special browser extension, it is also possible to collect contact information from the Gmail mail service or your own CRM. In addition, it is possible to create a system of multichannel communication with clients, which includes sending personalized letters, calls, as well as automatic assignment of tasks for managers. Users have access to templates of letters and sequences of actions, opportunities for testing them, saving the history of communication with clients, including recording voice calls, and much more. The platform also provides ample opportunities for integrating tools for setting up email communications with users' own services and systems, including ready-made integrations with a number of popular CRM systems.