Integration Vapi + CM.com

Businesses can use voice and text agents to handle recurring customer conversations without building the communication infrastructure from scratch. Vapi combines tools for phone calls, chat, assistant configuration and connections with external applications or data sources. This makes it possible to include conversational agents in support, sales, booking and qualification processes, while keeping the interaction connected with the systems a team already uses. The platform also provides options for monitoring activity and improving how assistants behave in real conversations. More

Telecom provider CM.com from the Netherlands offers companies and entrepreneurs a package of services in the field of multichannel communication with customers, authentication and verification, as well as accepting online payments. The service allows you to launch marketing campaigns with personalization via an internal interface or SMS API, popular instant messengers and social networks, as well as process incoming and outgoing voice calls and SMS through the cloud telephony module. There are also options for sending RCS mailings and push notifications, as well as accepting online payments and connecting payments via POS terminals, QR payments, payment links, etc. Chatbots, ticketing, OTP passwords, electronic signatures and other tools are available. More