Integration E-chat + Avochato

E-chat is a service for integrating Viber accounts with various CRM systems: Bitrix24, amoCRM or any other. It provides quick synchronization of the contact database and other data from Viber, allows you to receive and listen to voice messages, send and receive documents, images, videos and other files directly through the CRM platform interface. After integration, the entire database of Viber contacts and the history of interaction with them (correspondence, transactions) are stored directly in CRM, which helps to better protect valuable data. Also, thanks to integration via E-chat, users have access to a single corporate number, the function of creating auto-funnels and mass mailings. More

Avochato's online platform includes a set of features for multi-channel communication between a business and its customers. Can be used by support services, operations management, and sales and marketing. The main tools of the platform are a built-in module for text communication (online chat) and an online telephony module. Avochato functionality supports private and shared mailboxes, managing contacts, campaigns, calls, broadcasts, analytics and logs. There are options for automatic tags, audience segmentation and integration with Slack, Microsoft Teams, Salesforce. More