Integration ActiveChat + Vapi

The ActiveChat platform includes a service for developing AI-enabled chatbots and a specialized CRM for automating the work of a support service. Its chatbots can be used in various channels of communication with clients: in web chats, instant messengers, social networks and e-mail. They have the ability to self-learn, they can understand the goals and even the emotional state of users for a more accurate selection of cues or options for action. ActiveChat allows you to create AI chatbots without coding skills using a block builder. It is possible to integrate the service with different CRMs, as well as Google Sheets and Calendars. More

Businesses can use voice and text agents to handle recurring customer conversations without building the communication infrastructure from scratch. Vapi combines tools for phone calls, chat, assistant configuration and connections with external applications or data sources. This makes it possible to include conversational agents in support, sales, booking and qualification processes, while keeping the interaction connected with the systems a team already uses. The platform also provides options for monitoring activity and improving how assistants behave in real conversations. More