Integration ActiveChat + KeyCRM

The ActiveChat platform includes a service for developing AI-enabled chatbots and a specialized CRM for automating the work of a support service. Its chatbots can be used in various channels of communication with clients: in web chats, instant messengers, social networks and e-mail. They have the ability to self-learn, they can understand the goals and even the emotional state of users for a more accurate selection of cues or options for action. ActiveChat allows you to create AI chatbots without coding skills using a block builder. It is possible to integrate the service with different CRMs, as well as Google Sheets and Calendars. More

KeyCRM is a business platform that provides a single interface for collecting and processing leads and orders from different sources: websites, marketplaces, social networks, instant messengers, etc. Also, in its interface, it is convenient to communicate with customers through different accounts of Instagram, Viber, Telegram, Facebook, Email or other channels. The presence of an e-commerce module in the KeyCRM interface allows you to perform numerous operations with goods, marketplaces, warehouses, etc. It is possible to integrate an account with delivery services and payment systems. There is also an extended set of analytics options for a number of parameters: products, stores, sales, manager efficiency, etc. More