Integration ActiveChat + E-chat

The ActiveChat platform includes a service for developing AI-enabled chatbots and a specialized CRM for automating the work of a support service. Its chatbots can be used in various channels of communication with clients: in web chats, instant messengers, social networks and e-mail. They have the ability to self-learn, they can understand the goals and even the emotional state of users for a more accurate selection of cues or options for action. ActiveChat allows you to create AI chatbots without coding skills using a block builder. It is possible to integrate the service with different CRMs, as well as Google Sheets and Calendars. More

E-chat is a service for integrating Viber accounts with various CRM systems: Bitrix24, amoCRM or any other. It provides quick synchronization of the contact database and other data from Viber, allows you to receive and listen to voice messages, send and receive documents, images, videos and other files directly through the CRM platform interface. After integration, the entire database of Viber contacts and the history of interaction with them (correspondence, transactions) are stored directly in CRM, which helps to better protect valuable data. Also, thanks to integration via E-chat, users have access to a single corporate number, the function of creating auto-funnels and mass mailings. More