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Integration Genesys DX by API

Once we have carried out the integration, you can link Genesys DX to one of 293 available systems in 5 minutes, without programmers.
Genesys DX integration
+293
available systems

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How to integrate Genesys DX and other systems
with ApiX Drive

after we carry out the integration, you will not need to involve programmers or integrators
for automation Genesys DX with other systems.
Select the online systems to be linked
Specify the actions between systems
Turn on auto-update
The setup will not take more than 5 minutes.

Automation capabilities Genesys DX
with other systems

Once we have carried out the integration, you will need to configure the rules by which the systems will work.
The Genesys DX will exchange data with other systems according to the specified interval.
Integration Genesys DX with other systems
Genesys DX, available actions after system startup:
  • Information will be available after system startup

F.A.Q. on integration with Genesys DX

How is the integration of Genesys DX carried out?

  • After we carry out the integration with Genesys DX, you will need to register in ApiX-Drive to start using the connector
  • Next, select the service in the web interface you need to integrate with Genesys DX (currently 293 available connectors)
  • Choose what data to transfer from one system to another
  • Turn on auto-update
  • Now the data will be automatically transferred from one system to another.

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Genesys DX with other systems?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available for Genesys DX?

After we carry out the integration with Genesys DX, integrations with other systems will be available. At the moment 293 integrations.
Information about Genesys DX

Genesys DX (formerly Bold360) is a cloud-based live chat service. The program enables users to communicate and manage reports online. The platform allows you to start a live chat, exchange messages, manage the performance of virtual agents, interact with different mobile devices, perform self-service for AI, and receive analytical data and reports. The AI package includes chatbots, virtual agents, a dialogue engine, natural speech processing, AI self-service, a knowledge base.

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that we don’t have?
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with your service on this page