Integration E-chat + CM.com

E-chat is a service for integrating Viber accounts with various CRM systems: Bitrix24, amoCRM or any other. It provides quick synchronization of the contact database and other data from Viber, allows you to receive and listen to voice messages, send and receive documents, images, videos and other files directly through the CRM platform interface. After integration, the entire database of Viber contacts and the history of interaction with them (correspondence, transactions) are stored directly in CRM, which helps to better protect valuable data. Also, thanks to integration via E-chat, users have access to a single corporate number, the function of creating auto-funnels and mass mailings. More

Telecom provider CM.com from the Netherlands offers companies and entrepreneurs a package of services in the field of multichannel communication with customers, authentication and verification, as well as accepting online payments. The service allows you to launch marketing campaigns with personalization via an internal interface or SMS API, popular instant messengers and social networks, as well as process incoming and outgoing voice calls and SMS through the cloud telephony module. There are also options for sending RCS mailings and push notifications, as well as accepting online payments and connecting payments via POS terminals, QR payments, payment links, etc. Chatbots, ticketing, OTP passwords, electronic signatures and other tools are available. More