Integration Chatwoot + CM.com

Chatwoot is a communication platform that allows businesses to interact with customers through a single dashboard. Supported communication channels include Twitter, Facebook, WhatsApp, Instagram, Line, online chat and a number of others. The service helps entrepreneurs and marketers not only communicate with the audience, but also automate this process using chatbots. Chatwoot provides rules for automatically completing repetitive tasks, ready-made answers to frequently asked questions, pre-installed online chat, and collaboration tools. Here, you can also automate the process of creating reports. More

Telecom provider CM.com from the Netherlands offers companies and entrepreneurs a package of services in the field of multichannel communication with customers, authentication and verification, as well as accepting online payments. The service allows you to launch marketing campaigns with personalization via an internal interface or SMS API, popular instant messengers and social networks, as well as process incoming and outgoing voice calls and SMS through the cloud telephony module. There are also options for sending RCS mailings and push notifications, as well as accepting online payments and connecting payments via POS terminals, QR payments, payment links, etc. Chatbots, ticketing, OTP passwords, electronic signatures and other tools are available. More